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DXC Walk-In For 'Data Center Management Support' 1- 3 Year-B'lore

1 - 4 Years


Not Disclosed by Recruiter

Posted: 9 days ago

Job Description

Job Description:

Data Center Management knowledge
7x24 Service Desk and Hotline, monitoring client and third-party providers ticketing systems, as well as providing 7x24 phone and email availability for clarification of open cases
Ticket analysis and dispatching to other team.
End-2-end responsibility for Data Center Maintenance, by opening tickets at the respective Server Maintenance provider portal and actively following up on the activities until a solution is provided to the requestor
End-2-end responsibility for time critical tasks, by engaging the appropriate partner to perform the activities in the DC 
Critical Incident management coordination
Service Request management Coordination
Service Integration Coordination by coordinating with Multiple vendors for resolution
Coordination of goods delivery to Data Centers

Eligibility Criteria:

1.Graduates with excellent communication skills with 1-3 Years of work experience in Data center Management knowledge (Technical Support/Service Desk) is preferred

2. Flexible to work in any shifts including night shifts as the project supports 24/7.

3. Previous experience in Data Center Management knowledge is mandatory.

Knowledge and Skills: 

Articulate in good written and verbal communication skills.
Excellent fluency in language to be supported.
End-2-end responsibility for Data Center Maintenance, by opening tickets at the respective Server Maintenance provider portal and actively following up on the activities until a solution is provided to the requestor

Work location: Electronic City, Surya Park

Immediate/1 month notice period joiner will be given preference. Interested can share their resume to with the below details with subject: Data center management openings-Bangalore

Walk-In Details:

Date- 10th Oct, Thursday
Time: 2PM to 5PM
DXC Technology
Surya Park, Electronic City, Bangalore

Contact: Gopala/Anantha

Gopala BR

Salary: Not Disclosed by Recruiter
Industry: IT-Hardware & Networking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Full Time, Permanent

Desired Candidate Profile

Education:UG -Graduation Not Required, BCA - Computers, B.Tech/B.E. - Any Specialization
PG - MCA - Computers

Company Profile

DXC Technology India Private Limited,
DXC is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions.
As the world’s leading independent, end-to-end IT services company, we are uniquely positioned to lead digital transformations â€" creating greater value for clients, partners, and shareholders, and presenting growth opportunities for our people. We are among the world’s best corporate citizens.
We have 155,000 employees in more than 70 countries, serving some 6,000 clients. We tap into global talent, powerful next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities.
Our extensive partner network helps us drive collaboration and leverage technology independence. We have established more than 250 industry-leading global Partner Network relationships, including 15 strategic partners: Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HPE, HP, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP and ServiceNow.
Application Services, Banking, Big Data, Business Services, Cloud Services, Healthcare, Cybersecurity, Insurance, Mobility and IoT, Life Sciences, Manufacturing, Retail, and Travel and Transportation
DXC provides information technology and consulting services to businesses and governments. The company operates in more than 70 countries and trades on the New York Stock Exchange under the symbol “DXC” and is a component of the S&P 500 index.

DXC India is ramping up its headcount across its offices in India (Chennai, Hyderabad, Noida, Bangaluru, Indore, and Mumbai ). Currently we are looking for professionals with the following skill sets to join our Global Team.
View Contact Details+
Contact Details

Recruiter Name:Gopala BR

Contact Company:DXC Technology India Private Limited

Reference Id:71361104