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Hiring For User Access Management - DXC Technology

from 2 to 4 year(s) of Experience


₹ Not Disclosed by Recruiter

Posted: 46 days ago

Job Description

Roles and Responsibilities:

  • Creation/Modification/Deletion of accounts in Active Directory
  • Creation/Updating of AD groups & Software deployment via AD
  • Edit Attributes of User Account in Active Directory
  • Creation/Deletion of Shared Folders
  • Granting/Fixing Access to Shared folders
  • Granting/Removing Access from Windows Servers & LINUX/UNIX Servers client owned Applications
  • Creation/Modification/Deletion of General/Shared & Resource Mailboxes
  • Creation/Modification/Deletion of Distribution Lists
  • Creation/Deletion of Voicemail in O365 & Editing Attributes of Mailboxes in O365
  • Granting/Removing Access from Applications
  • Responsible for storing and Maintaining passwords for Service IDs.
  • Co-Ordinating with other DXC teams to complete NSSRs and Project related work
  • Maintain good CSAT number individually.
  • Follow best practice ticket management processes, i.e. ensuring tickets owned are handled and updated as per process & every effort is made to meet service levels
  • Present a positive, effective and flexible contribution to achieving team targets and objectives
  • Pro-activeness and technical appetite to explore and obtain solutions for unknown issues
  • Resolve Tickets within scope of responsibilities according to defined procedures

Skill Sets :

  • Good communication skills as the profile demands interaction with customer
  • Should have knowledge on Incident management and service request handling
  • Should have Sound technical skills and business acumen
  • Excellent Team player and has high conflict resolution skill
  • Ability to learn quickly

Industry: IT Services & Consulting
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Employment Type: Full Time, Permanent

Education:UG -Any Graduate

Company Profile

DXC Technology India Private Limited
DXC is the world€™s leading independent, end- to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology is a $25 billion company with a 60-year legacy of delivering results for thousands of clients in more than 70 countries. Our technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions.
As the world€™s leading independent, end-to- end IT services company, we are uniquely positioned to lead digital transformations , creating greater value for clients, partners and shareholders, and presenting growth opportunities for our people. We are among the world€™s best corporate citizens.
We have 155,000 employees in more than 70 countries, serving some 6,000 clients. We tap into global talent, powerful next-generation IT solutions and extensive partner relationships to help clients transform digitally and seize opportunities.
Our extensive partner network helps us drive collaboration and leverage technology independence. We have established more than 250 industry-leading global Partner Network relationships, including 15 strategic partners: Amazon Web Services, AT&T, Dell EMC, HCL, Hitachi, HPE, HP, IBM, Lenovo, Micro Focus, Microsoft, Oracle, PwC, SAP and Service Now.
Application Services, Banking, Big Data, Business Services, Cloud Services, Healthcare, Cybersecurity, Insurance, Mobility and IoT, Life Sciences, Manufacturing, Retail, and Travel and Transportation. DXC provides information technology and consulting services to businesses and governments. The company operates in more than 70 countries and trades on the New York Stock Exchange and is a component of the S&P 500 index.
DXC India is ramping up its headcount across its offices in India (Chennai,Hyderabad, Noida, Bangaluru, Indore and Mumbai ). Currently we are looking for professionals with following skill sets to join our Global Team.
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Contact Details

Contact Company:DXC Technology India Private Limited